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Subject
Description
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Users Affected
...
1
2-20
20+
Urgency (Impact)
...
Minor
Moderate
Immediate
Issue or Request Type
...
Device is not working
Internet is not working
App is not working
Need support/access to app
Student support/access issue
Minor LMS Course Error
Product Issue
*
...
Specific Issue
*
...
Concern
...
I am having troubles logging into DLCgo
I am having troubles with software
I am having troubles with hardware
I am having troubles with something in my course
Questions registering at the DLC
Questions regarding course payments
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