Communicating in DLCgo
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Communicating in DLCgo
This will explain where and how teachers can communicate with students, parents, mentors, and affiliations in DLCgo. There are several areas teachers can use to send emails in DLCgo. Each email is tracked in the student’s View Communication page. In all email functions, teachers have the option of including variables in the subject and body of the email to pull in personalized information for each student, even when mass emailing. For example, the variable [FIRST_NAME] will pull in each student’s first name in each email that is sent. All email functions send separate emails rather than CCing or BCCing multiple students, guardians, etc in the same communication. So, each new student will trigger a separate email that includes the relevant support people you want (guardian, mentor, etc). Currently, each email page has a slightly different user interface which is something we are trying to address.
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Students Tab
Communicating in the Students tab allows for emailing one student from the student profile, or multiple students using the bulk email function. Note that neither function here can pull in teacher or course data because it is not pulling information from the Enrollments Tab. Sending One Student an Email: Access the Student’s Profile. Click on the Send Email link. Select a template based on your email. If you are not using a canned template, choose the default blank email template. Choose an appropriate subject line. Optional: add any extra emails aside from the guardian, mentor, or affiliation, in the CC Email field. Optional: add any attachments needed. Select the appropriate people the email should go to from the list of checkboxes. Notes: By default, the email will go to the student. If you don’t want it to go to the student then select the “Don’t copy Student” checkbox. Write the content of your email. You can pull in variables using the drop-down in the content editor. A variable will pull in data based on the tab you are in. In this case, it will only pull in demographic and contact data, not enrollment data. Note: the [SIGNATURE] variable is currently not functioning correctly. Preview your email by clicking the Update Sample button below the contents of the email. Click the Send button at the top of the page. Bulk Emails Note: this function does not have a fillable carbon copy field. Choose the filters you would like to apply. Click the Get Data button. Check the boxes for the students you would like to email. Click the Bulk Email button at the bottom. Select a template based on your email. If you are not using a canned template, choose the default blank email template. Choose an appropriate subject line. Optional: add any attachments needed. Select the appropriate people the email should go to from the list of checkboxes. Notes: By default, the email will go to the student. If you don’t want it to go to the student then select the “Don’t copy Student” checkbox. Write the content of your email. You can pull in variables using the drop-down in the content editor. A variable will pull in data based on the tab you are in. In this case, it will only pull in demographic and contact data, not enrollment data. Note: the [SIGNATURE] variable is currently not functioning correctly. Preview your email by clicking the Update Sample button below the contents of the email. Note: if you used any variables in your email, the sample will populate the variables with the first student in the list. Click the Send button at the top of the page.
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Enrollments Tab
Communicating in the Enrollments tab allows for a lot of flexibility by combining both student information as well as enrollment information, including course names, teacher names, and other data like start and end dates. This is where you should go to email students as part of the Inactive Process. For more information see the Inactive Process article. Note: this function does not have a fillable carbon copy field. Choose the filters you would like to apply. Click the Get Data button. Check the boxes for the students you would like to email. Click the Send Emails button at the bottom of your enrollment data. Select a template based on your email. If you are not using a canned template, choose the Blank Enrollment Template. Choose an appropriate subject line. Optional: add any attachments needed. Select the appropriate people the email should go to from the list of check boxes. Notes: By default, the email will go to the student. If you don’t want it to go to the student then select the “Don’t copy Student” checkbox. The Send also to Student’s Messages Inbox refers to a function that is not turned on. This can remain checked. The Send one email per student checkbox will only send one email if the student was selected multiple times. This is a good checkbox to use if you are sending a relatively generic email that is not pulling in course and enrollment information (a field trip email for example). Any data pulled would get pulled from the first time the student appeared in your list. Example: if they were in both Physics 30 and Chemistry 30, the data pulled would be from whatever enrollment data was listed first. Write the content of your email. You can pull in variables using the drop down in the content editor. A variable will pull in data based on the tab you are in. In this case, it will only pull in demographic and contact data, not enrollment data. Note: the [SIGNATURE] variable is currently not functioning correctly. Note: the [COMMENTS] variable will pull comments made in the Current Enrollments page. If you are using this field as an anecdotal place for only you and other teachers to see then do not use this variable. If you are using it more for report-card-like comments, then this would be something you could use. Preview your email by clicking the Update Sample button below the contents of the email. Note: if you used any variables in your email, the sample will populate the variables with the first student in the list. Click the Send button at the top of the page.